Terms & Conditions
Welcome to My Egypt Travel!
At My Egypt Travel, our goal is to make your journey unforgettable. By booking with us, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and enjoyable experience.
Booking Made Simple
Easy Booking Process
We’re delighted to help you plan your dream tour. Share your travel preferences with us, and our team will craft a personalized itinerary tailored to your needs. Once you approve the plan, your booking is confirmed!
Flexible Payment Options
-
Book your tour with a deposit of just 25% of the total cost.
-
For festive periods like Christmas, New Year, and Easter, a 50% deposit is required.
-
Remaining payments can be made up to two days before arrival or in cash upon arrival.
Credit Card Payments
To ensure secure transactions, credit card payments require a signed authorization letter matching the cardholder’s signature on their card and passport.
Cancellation and Refund Policy
Standard Cancellation Charges
-
61+ days before arrival: 15% of the total tour price.
-
60-31 days before arrival: 35% of the total tour price.
-
30-15 days before arrival: 50% of the total tour price.
-
14-1 days before arrival: 100% of the total tour price.
Peak Period Cancellation (Christmas, New Year, Easter)
-
61+ days before arrival: 25% of the total tour price.
-
60-31 days before arrival: 50% of the total tour price.
-
30-15 days before arrival: 75% of the total tour price.
-
14-1 days before arrival: 100% of the total tour price.
Note: Airline cancellation fees are subject to the carrier’s terms, and all refunds incur a 5% bank processing fee.
Refunds
Refunds will be processed via the original payment method. No-shows are non-refundable.
Force Majeure
In case of unforeseen events such as government or airline restrictions, we offer flexible options, including full refunds or travel credits for future use. Airline change fees and bank surcharges will still apply.
Travel Essentials
Accommodation
-
Prices are based on double occupancy. Single rooms are available at an additional cost.
-
Hotel selections are based on quality, and rates are subject to change without prior notice.
Flights
-
Domestic Flights: Quoted prices are averages and subject to change.
-
International Flights: Competitive rates are available upon request.
Special Offers
Black Friday Deals
-
Valid through November 30th for new inquiries only.
-
Applicable to select packages and seasonal offers.
-
Some exclusions may apply.
Additional Policies
Responsibility
We’re not liable for issues beyond our control, such as weather disruptions, political events, or changes by third-party suppliers.
Special Requests
We’ll do our best to accommodate special requests but cannot guarantee fulfillment.
Children’s Policy
Packages, Nile Cruises, and Hotels:
-
Under 2 years: Free.
-
2-6 years: 25% of the adult price.
-
6-12 years: 50% of the adult price.
-
12+ years: Full adult price. Note: Flight supplements may apply.
Sightseeing Tours & Shore Excursions:
-
Under 6 years: Free.
-
6-12 years: 50% of the adult price.
-
12+ years: Full adult price. Note: Flight and ferry supplements may apply.
Photo Usage
By traveling with us, you grant permission for us to feature your photos on our website and social media to inspire others.
Gratuities
Tipping is not mandatory but highly appreciated as a gesture of gratitude for excellent service.
Complaints
If you have concerns during your trip, notify us immediately. For unresolved issues, contact our Customer Care Manager. Complaints after the trip must be submitted in writing.
General Terms
-
Minors under 18 cannot register or transact on our website.
-
Payments are securely processed through Visa/MasterCard.
-
We do not operate in countries under OFAC sanctions.
-
Multiple bookings may result in multiple card statement entries.
Agreement Acceptance
By making a payment, you confirm that you have read, understood, and accepted these terms and conditions.
Thank you for choosing My Egypt Travel. We’re excited to guide you through the wonders of Egypt!