Are pets allowed inside the museum or on the grounds?

Pets and animals are strictly prohibited throughout the Grand Egyptian Museum and on all museum grounds.​

Prohibited Animals:

The following are not allowed anywhere on the museum premises:

• Dogs (except certified guide dogs and service animals)

• Cats

• Birds and exotic pets

• Any other domestic or wild animals

Exceptions – Service Animals:​

Certified guide dogs and service animals are permitted under specific conditions:

• Requirement: Must have proper documentation proving they are certified service animals

• Guide Dogs: Trained guide dogs for visually impaired visitors are permitted with certification

• Service Animals: Other certified service animals assisting visitors with disabilities are allowed

• Documentation Required: You must provide proof of certification when entering the museum

• Advance Notification: It is recommended to contact the museum in advance to arrange access for service animals

How to Arrange Service Animal Access:

If you require a service animal:

1. Official GEM Website: www.visit-gem.com
   • Contact the museum through the website’s inquiry form

   • Provide documentation of service animal certification

   • Request advance approval

2. My Egypt Travel: Contact through Grand Egyptian Museum services
   • Can assist with coordinating service animal accommodations

   • Professional guidance on accessing the museum with service animals

3. Direct Contact: Reach out to museum management for confirmation before your visit

What to Do with Pets:

If you’re visiting with a pet:

• Leave your pet at your hotel or accommodation

• Arrange pet care with a trusted pet-sitter or kennel

• Some hotels offer pet-sitting services; inquire when booking

• Never leave pets unattended in vehicles during your visit

Visitor Conduct Policy:

The museum enforces strict behavioral policies:

• No animals allowed on any part of the museum grounds

• Violations of pet policy may result in removal from the premises without refund

• Security staff will enforce this policy at the entrance gates

Important Notes:

• The ban applies to all pets, including service animals that are not officially certified

• Even small or well-behaved pets are not permitted

• The museum takes this policy seriously to protect both visitors and the collection

• No exceptions for emotional support animals without official certification documentation

Service Animal Documentation:

If you have a certified service animal, ensure you have:

• Official certification documents from the training organization

• Valid identification for your service animal (ID card/vest)

• Medical documentation supporting the need for the service animal (if applicable)

• All documentation in English or with English translation for presentation to museum staff

Planning Your Visit with Pets:

Before Your Trip:

• Research pet care options near your accommodation

• Contact the museum if you have a certified service animal

• Arrange alternative care if you have a pet

During Your Visit:

• Ensure your pet is safely cared for while you visit

• Plan a reasonable visit duration (2-4 hours) and arrange pet care accordingly

• Don’t leave pets in vehicles under any circumstances

Cultural Context:

Egypt has strict regulations regarding pet ownership. A recent law (2025) regulates dangerous animals and requires dog licensing, with dogs required to be muzzled and leashed in public spaces. The museum’s pet ban aligns with these national policies and is designed to maintain a safe, controlled environment for visitors and to protect priceless artifacts.

Accessible Facilities for Service Animals:

If traveling with a certified service animal, the museum offers:

• Wheelchair accessible pathways suitable for guide dogs

• Accessible restroom facilities

• Climate-controlled galleries

• Multiple rest areas with seating

• Professional staff trained to assist visitors with disabilities

Important Reminder:

Contact the museum in advance if you have a certified service animal to ensure all arrangements are in place for a smooth and compliant visit. The museum is committed to supporting visitors with disabilities while maintaining the integrity of the collection and the safety of all visitors.